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  • Discovery (entering the learner’s world) – What is his/her background? What experience does s/he have in the organization and field? What have been successful/unsuccessful learning moments?

  • Immersion (wandering around the learner’s world and taking his/her point of reference) – What is the learner’s role in the organization? How does s/he fit in the effort to meet organizational goals?

  • Connection (resonating with the learner) – What is happening with the learner? What is his/her specific performance, knowledge, and skills gap? How is it impacting his/her daily performance?

  • Detachment (leaving the learner’s world and designing with learner’s perspective) – What learning solution would respond to the learner’s needs? What are the advantages and disadvantages to each learning solution? What are unintended consequences to each solution?

 

Instructions provided by the instructor for identifying the needs of the each learner.

Learner Persona Profile 1

Click through the slide show to learn about this learners' profile

Learner Persona Profile 2

Click through the slide show to learn about this learners' profile

 

  • Discovery (entering the learner’s world) – What is his/her background? What experience does s/he have in the organization and field? What have been successful/unsuccessful learning moments?

  • Immersion (wandering around the learner’s world and taking his/her point of reference) – What is the learner’s role in the organization? How does s/he fit in the effort to meet organizational goals?

  • Connection (resonating with the learner) – What is happening with the learner? What is his/her specific performance, knowledge, and skills gap? How is it impacting his/her daily performance?

  • Detachment (leaving the learner’s world and designing with learner’s perspective) – What learning solution would respond to the learner’s needs? What are the advantages and disadvantages to each learning solution? What are unintended consequences to each solution?

 

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